EKM is a leading e-commerce platform provider, and my work with them spanned both agency-side client work and internal platform development. I designed hundreds of e-commerce sites for various clients before transitioning into internal work focused on platform optimisation and development.
My work with EKM evolved through two distinct phases, each contributing significantly to the platform's success:
During the agency phase, I designed hundreds of e-commerce sites for clients across various industries. This experience provided deep insights into different business models, customer needs, and design requirements that would later inform platform development.
Key aspects of agency work included:
The transition from agency work to internal platform development allowed me to apply the insights gained from designing hundreds of client sites to improve the core EKM platform. This shift focused on creating a more robust, flexible, and user-friendly platform that could serve a wider range of business needs.
Working internally on the EKM platform involved:
One of the key contributions to the internal platform was the development of a comprehensive design system that would allow for rapid deployment of new features while maintaining consistency across the platform. This system was informed by the patterns and best practices identified during the agency phase.
Having designed hundreds of client sites provided unique insights into the diverse needs of e-commerce businesses. This experience was invaluable when working on internal platform development, as it ensured that new features and improvements would serve real business needs.
The combination of agency-side experience and internal platform development resulted in a more robust, user-friendly, and scalable e-commerce platform. The insights gained from designing hundreds of client sites directly influenced platform improvements that benefited all EKM users.